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Writer's pictureTimothy Goh

Digital Transformation Comes Down to Talent in 4 Key Areas

This May 2020 article from HBR focuses on the talent needed to drive successful digital transformation.



Quoting from the HBR article above:


"Digital transformation is not for the faint of heart — the unfortunate reality is that, to date, many such efforts, like transformation programs in general, have failed.


Success requires bringing together and coordinating a far greater range of effort than most leaders appreciate. A poor showing in any one of four inter-related domains — technology, data, process, or organizational change capability — can scuttle an otherwise well-conceived transformation. The really important stuff, from creating and communicating a compelling vision, to crafting a plan and adjusting it on the fly, to slogging through the details, is all about people.


More than anything else, digital transformation requires talent. Indeed, assembling the right team of technology, data, and process people who can work together — with a strong leader who can bring about change — may be the single most important step that a company contemplating digital transformation can take. Of course, even the best talent does not guarantee success. But a lack of it almost guarantees failure."


The 4 areas of required talent identified are:

  • Technology

  • Data

  • Process

  • Organizational Change Capability








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